If you’ve ever wondered what it looks like when an attorney tries to publicly save face without admitting to anything (but ends up saying everything) this is it.
After I posted a detailed 1-star review of my experience with Cohen and Cohen Law, it didn’t take long for the firm to respond. And by the firm, I mean Adam Mann, Esq. Adam runs point on the firm’s reputation and replies to all reviews himself. Adam is soft-spoken but he is not passive; he controls the law firm. This response wasn’t from some faceless administrator. It was from him.
Without the true context you would actually believe Adam because he’s (almost) convincing. That’s how he fooled me in the past. So I’m going to drop a few pieces of evidence throughout this post and let’s see if what is documented matches with Adam’s words.
What you’ll read below is Adam Mann’s carefully scrubbed reply, followed by my plain-English translation of what was actually being said between the lines.
Let’s begin.
Original:
“We categorically deny the allegations in this review.”
Translation:
We’re not even pretending to engage in good faith. This is damage control, not dialogue. And that word “categorically”? That’s lawyer-speak for “don’t sue us.”
What He Isn’t Saying:
He doesn’t deny any specific allegation. And there were approximately 17. It’s rare to see a denial this vague unless the truth is worse than they’re ready to admit.
Original:
“Our firm handled the matter professionally and in compliance with all applicable ethical and legal standards.”
Translation:
We’re going to say “professional” and “ethical” as many times as possible so she will stop asking why nothing was documented, why no claim was ever filed with the insurer, and why we panicked when asked for proof. It’s less about truth and more about covering our tracks.
What He Isn’t Saying:
He lied about deadlines, about The Hartford, about coverage. He told me I mattered while hiding a second million-dollar policy. He used fake empathy to slow me down, blocked my access to the firm, and let his paralegal and wife cross boundaries he pretended not to see. When I started asking real questions, he shut down, because the answers would’ve exposed everything.
🎭 He said they’d raise his insurance $10k/month just for representing because I asked for their messages with medical staff in writing after months of miscommunications and zero case notes.
Original:
“The client was informed throughout the representation, and no information was concealed or misrepresented.”
Translation:
Except for the part where we didn’t tell her the truth… about anything. Or when we ghosted her questions about The Hartford. Or when we pretended the case was moving forward while secretly prepping an exit strategy. But technically, nothing was “concealed.”
What He Isn’t Saying:
Silence is also a form of misrepresentation. So is pretending to be on someone’s side while buying time.
📲 He swore my case had to be dropped because of malpractice insurance risk, and then told me his malpractice insurer was The Hartford.
Original:
“Even after representation was ended, we still spoke to her multiple times per day for months in an effort to make sure that she had a successful and smooth transition, which she did.”
Translation:
Let’s reframe all that daily contact (the blurred boundaries, the emotional bait, the false sense of ongoing help) as a charitable act.
What He Isn’t Saying:
He didn’t just tolerate the calls. He answered. Quickly. Repeatedly. Until he didn’t.
That “smooth transition”? It included me calling new firms, frustrated and confused after he poisoned the well. Nearly every firm asked, “Wait, what is this about an insurance liability?” And every time I tried to explain it, each attorney would say it didn’t make sense.
And when I was finally accepted by Morgan & Morgan? He told me, “You’ll hate it,” citing some insider “one of my friends used to work there” tip (probably from Beth, because why not). So no, it wasn’t smooth. It was sabotaged.
Thankfully Morgan & Morgan saw my Type-A “how many documents did she send us?!” personality, and case value and shut out all of the extra noise.
🥂 To the guy who called me a former client like it was an insult, after using my words to promote his brand… while I was a former client. Then called me a burden and a charity case the moment I stopped being useful.
Original:
“Attorney-client confidentiality prevents us from addressing specific claims in a public forum.”
Translation:
We won’t deny it directly, but we’re definitely not confirming it either because we know you probably have receipts. So we’re going to hide behind a rule while still vaguely insinuating that the client is wrong.
What He Isn’t Saying:
He has discussed other clients’ cases in Google reviews, in detail. Down to the mail courier the firm used to send documents. But mine? That’s apparently a no-touch zone.
Original:
“We stand by our work and wish this former client well.”
Translation:
We’re done here. Please don’t post more. Please don’t tag us. Please don’t go viral.
What He Isn’t Saying:
“I can’t believe she actually said it aloud. She wasn’t supposed to tell people what really happened.”
No claim filed. No malpractice policy found. No trust left. 🥂 To the attorney who “went above and beyond” until the truth showed up.
Final Thoughts
What Adam doesn’t realize is that his reply says more about him than it does about me. He thought if he used enough keywords like ethical, professional, confidentiality it would somehow cancel out my actual experience; like legal jargon could whiteout betrayal.
But here’s the truth:
There was never a directive from The Hartford to drop my case.
There were no threats about a premium increase.
Cohen and Cohen does not hold professional liability coverage with The Hartford.
There were no “hours-long” calls with the carrier about me.
And Adam Mann was not honest… about my case, my records, or my privacy.
He pretended to care about my wellbeing, not because he actually did, but because he hoped the performance of empathy would stop me from looking deeper.
He thought if he played the part of the concerned, supportive attorney, I’d stop asking the hard questions.
He underestimated me.
Pro Tip:
If someone keeps reminding you how much they’ve “done for you,” it’s usually because they’re hoping you won’t notice what they failed to do.
The Law Firm From Hell: An Ongoing Series ⚖️🔥 This post is part of a series documenting my personal experience with Adam Mann, Esq. and Cohen and Cohen Law. This is not just a review; it is a step-by-step breakdown of how a “top” Hollywood, FL firm fumbled my case and then tried to erase the audit trail. New chapters are added as the evidence is unboxed.