8 Things Paralegals Do That Drive Clients Crazy 🙄

Behind every great attorney is a paralegal. But that doesn’t mean the paralegal is the reason he’s great. 

1- Never Returning Calls 📞

You leave a message, wait all day, and get… silence. Did he ghost you, or did he just lose your sticky note? And why is he still using sticky notes?

2- Acting Like the Gatekeeper 🚪

You’re just trying to talk to your attorney, but suddenly it’s like trying to get into a club with a fake ID. “He’s unavailable, can I take a message?” You’re biting your tongue, and one conversation away from dropping the word “ma’am” for something more… colorful. 

3- Sending Vague, Robotic Emails 🤖

There is nothing like getting a reply that reads, “Per your request, we are in receipt of your inquiry.” Is she a person or an AI chatbot?

4- Losing Important Documents 📑

You dropped off your MRI report two weeks ago, but now it’s “not in the file.” Did it grow legs and walk out with her brain?

5- Asking for the Same Information… Again… and Again 🔁

How many times does one person need your date of birth, social security number, and the color of your car? At this point, you know your claim number by heart and begin reciting it like a prison ID.

6- Mixing Up Case Details 🤯

No, you’re not Mrs. Thompson. No, your accident wasn’t in July. Yes, you have already told him this three times.

7- Forgetting to Update You on Anything 🦗

The case could be settled, your file could be in flames, and you’d never know. “Oh, didn’t you get the letter?” No. No, you did not.

8- Acting Like You’re an Inconvenience 🙄

Every sigh, every pause, every “uh-huh…” makes you wish there was a Bar Association for paralegals.

Pro Tip:

Keep everything in writing and copy your attorney into all communication.

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